MOBILE WORKERS
With the widespread availability of laptops, cell phones and other personal electronics, the work forces in almost every industry have become fully mobile. By the end of 2011, it is expected that close to 75% of the U.S. workforce will be mobile. For companies, this means their ability to effectively measure employee efficiency, track hours and help ensure employee safety will be extremely limited.
Some of the questions companies want to be able to answer about their mobile workers include:
- Where are my workers right now?
- Where have they been?
- Has my worker done the job?
- Are they on time?
- Are they safe?
The wide range of location-enabled wireless devices has provided employers with a solution for helping to manage their mobile workers. These devices can be easily incorporated into location-based services (LBS) applications to provide companies with access to real-time location data for any employee.
Using these tools, companies gain the ability to improve:
- Response times for members of field service to improve customer satisfaction
- Effectiveness of employees through route optimization or prioritization of tasks based on current location
- Employee safety and resource management
- Operating efficiency and productivity
Omnilink’s FocalPoint™ platform is the most flexible platform for integrating any location-enabled wireless device to gather location data on mobile workers. FocalPoint™-based solutions have the ability to track people, both indoors and outdoors, in real time, to ensure workers are safe and on the job.
The SOS and Panic Modes in FocalPoint™ allow for a rapid response to employee emergencies. Functionality, like the enter/exit zones and schedules included in solutions built on FocalPoint™, enable users to receive automatic alerts if workers are in specific locations at the wrong times .
Solutions based on the FocalPoint™ platform have the most accurate location information available due to Omnilink’s proprietary Precision Engine technology. Tools can be deployed using a software-as-a-service or on-premise model, while system administrators fully control the information users are able to see.
